If you didn't know Australia and New Zeland had a long weekend break last week starting from Friday evening till Monday night! It was ANZAC Day for them, which also means a holiday for us TSS who support ANZ. The whole department is closed.
Usually after a long weekend the next working day which was Tuesday, all the calls would flow in like a Tsunami! 6 call waits! 5 call waits! non stop for almost the entire day. We all had to eat lunch in the office and keep answering calls to help the poor ol' customers. "Oh hello I got 5 systems for you today. 3 of them have the same problem and the other two have different problems"
But this is what it's like after long weekends. I'm dying here! No Lunch!